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Lady of America Fitness Center Complaint - Stay away from the company
Lady of America Fitness Center Complaint

Lady of America Fitness Center Complaint

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Stay away from the company


My wife joined Lady of America and was pleased with their facilities and staff. The problem began when we had to move and could not locate another franchise in driving distance. At the same time my father in law became gravely ill and died within 3 months. My wife as you can imagine was very upset. It took us five months to get her membership stopped and to get the company to stop the auto debit from our checking account. We had to make several phone calls, fax proof of new residence twice and talk to several different people to finally get it stopped. We paid about $100 for services she could not use. Now her is the kicked. We finally get it stopped and we receive a bill from National Fitness Financial for $50 to cancel the membership contract. We received the bill yesterday. This morning a rep from National Fitness call the house wanting their money. My wife let the rep know that we had received the bill the day before and that she would be paying the bill just to clear everything up and put this behind us. She also told the rep the problems she had had in cancelling the membership. The rep's response was totally unbelievable. She said that she also had problems but unlike my wife, she paid her bills. She then suggested that my wife use a card to pay and make the payment while they were on the phone. My wife was very agitated by what the rep had said to her but she got her credit card and made the payment. Never get caught up in the racket and make sure that you stay away from Lady of America and National Fitness Financial.


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